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From Scott Allen, Former About.com Guide to Entrepreneurs

Know When to Say When - My Three-Sheet Story

Friday October 10, 2008

A few months ago, I was approached by author Mike Mikalowicz to contribute a personal story from my own entrepreneurial experience to his new book, The Toilet Paper Entrepreneur. I was especially intrigued with Mike's take on the difference between the "Media Darling Entrepreneur" and the "Toilet Paper Entrepreneur" (much closer to my own story). So I agreed to share my story for the book.

With just a little bit of artistic license, here's my three-sheet story, as retold in the book:

Know When to Say When

In 1992, Scott Allen, Founder of The Windows Experts, thought he had timing on his side. The U.S. economy was just starting to crawl out of a recession, and the demand for Windows-based computer networks was about to go through the roof. Scott was steeped in Windows networking knowledge, carrying expert certifications and experience that was unmatched. The competition was weak and unfocused due to the quiet times of the recession. Demand was growing faster than supply. Opportunity was knocking. Scott jumped on it and started The Windows Experts.

Within weeks of his launch clients started coming on board. But many were small clients, and the sporadic demand did not suit a scalable business. Scott pursued big clients, and when the State of Texas seemed to have the perfect mix of long-term projects, Scott dumped his small clients in order to work exclusively with the big guys. Along with his growing business came a heftier bottom line, so when, just weeks into the new projects, the State of Texas reorganized and abruptly cut off The Windows Experts and other vendors, Scott was in trouble. The loss of his biggest client put a huge damper on Scott's business, and he no longer had small clients to fall back on. With two teens and a newborn at home, Scott and his wife took a serious look at the business and their future. Their analysis changed the course of his business permanently.

Scott and his wife calculated it would take three to six months to reestablish the business with small clients. They discussed the sacrifices of starting over, such as no family time. And they talked about Scott's passion. Did he have enough drive to pull the business out of the hole? Did he want it badly enough? Considering the numbers, the sacrifices, and Scott's lack of sufficient interest in his business, the choice was obvious. It was time to stop.

After Scott called it quits, he accepted a full-time position that took care of his financial needs and allowed him time to discover a passion worth fighting for. A few years later, he found it. Based on his love of transforming virtual relationships into real relationships, Scott launched Link to Your World. Today, Scott is one of the leading authorities on the topic of entrepreneurialism, a frequent speaker on social media, and a fixture on Google's front page for the keyword "entrepreneur." No easy feat. That is unless you know when to stop and rediscover your passion. Scott Allen is a Toilet Paper Entrepreneur.

Comments

October 10, 2008 at 10:04 am
(1) Doug McIsaac says:

Scott I enjoyed your story and am a huge fan of Mike. I have several TPE stories in my entrepreneurial career. Here’s one of my favorites.

My software company RMTG had been developing a pharmacy management system for independent pharmacies.

Our development was behind schedule so our investors pulled the plug. To save the company we needed to get lean fast.

I had the unenviable position of having to lay off almost 2/3rds of our staff.

The hardest two were probably my Dad and my sister was getting married six weeks later.

While letting everyone go my business partners and I were scrambling to find new projects. We found a whale.

Albertsons, one of the largest pharmacy chains in the nation was actively looking for a pharmacy system.

We worked our network and managed to get on the phone with them to discuss our application.

They were excited and wanted us to make a presentation to them later that week. We were excited too…until we looked up the price of short notice plane tickets from Billings, MT to Chicago. $1,700 was the cheapest ticket and we needed three of them to make sure we had the people there to answer all of their questions.

We went “hat in hand” to our lead investor and he was willing to fund it, but there was no way he was going to fund 3 - $1,700 plane tickets.

I worked the web and found $600 tickets from Denver, CO. So we bought our tickets and drove the 9 hours to Denver the next day writing our presentation along the way.

There’s a lot more to the story, but today our system is deployed in all of the Albertsons pharmacies.

One of these days I need to write a book about how a little company that didn’t know where next months rent was going to come from negotiated an 8 figure contract with one of the largest companies in the US.

Doug McIsaac
Online4Offline.com

October 10, 2008 at 5:12 pm
(2) entrepreneurs says:

What a great story — thanks for sharing it, Doug. Firing family is never easy. What a great turnaround you made though.

October 11, 2008 at 5:46 pm
(3) Mike Michalowicz says:

I think your story is absolutely powerful. No one can follow a path to success, if they keep marching down a path to complacency.

I think you made a serious gut check call and it has paid off big time.

My hats off to you, and thanks for such an important lesson.

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