Interview with entrepreneur David Ferdman of CyrusOne

Founded in January 2000, CyrusOne has garnered major attention both in the IT outsourcing industry and in the business community. Their infrastructure has allowed them to offer the industry’s first 100% uptime guarantee, and has won them numerous contracts and awards for high-security, mission-critical applications. What has earned them so much respect, though, both locally and nationally, is their ability to completely defy the tech downturn, showing continuous growth quarter after quarter.

Dave has some great advice on customer service and on hiring the right people, and some excellent insights regarding the advantages of being a late entrant into the market. If you have concerns in your business that perhaps you've missed the window of opportunity in your market segment, take heart:

"I agree that there are a number of entrepreneurs who have dismissed potential business opportunities because they felt the market was ‘too mature’ and many might argue that we were taking a big risk launching CyrusOne in the midst of a tech bust. However, we did not believe that the market was mature and felt that the early entrants had failed to really penetrate the enterprise market. [...] As a result of our late entry, we were able to use what we saw as mistakes in the execution strategies of our ‘soon-to-be’ competitors. We were able to see what was working, what wasn’t’ and then turn that into a positive.

Read the full interview with David Ferdman of CyrusOne