| Developing a Reputation | |
| Part II: Be Prolific | |
By Scott Allen |
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The ability to communicate what you know to others is the very essence
of consulting. In fact, it is your product. And just like a product-based
business, you need a showroom. Since you don't have a built-up inventory
of referenceable customers, you need something else that shows what you
know and your ability to communicate it, and the more the better. If you
don't have a lot of customers yet, you've probably got plenty of time
on your hands—put it to good use. Avail yourself of every opportunity
to write or speak about your area of expertise. The expression "publish or perish" is common in the academic
and scientific arenas, another line of work in which reputation has a
very direct impact on one's livelihood. Fortunately, you don't have to
be working on a doctoral thesis or be doing research that will stand up
to the rigors of scientific peer review. All you need to do is show that
you have something meaningful to say and get it out to your target customer
base. Opportunities for publishing are everywhere, providing you're not expecting
to get paid for it. Start with your local newspapers, particularly neighborhood
papers or topical weeklies. They're always looking for fresh content from
local sources. Also check out topical or industry-specific newsletters
and magazines. Keep in mind that you're trying to make a living as a consultant, not
an author, so be sure to pick magazines and write articles that are targeted
at your prospective customers, not your peers. Be sure that your articles
are informative, not just thinly veiled sales pitches, and you should
have no problem finding several outlets for your work. Acquaint yourself
with their submission policies, deadlines and copyright policies before
submitting. Some papers will want an exclusive on whatever you submit,
while others let you maintain full copyright for use in other media. There's
no right or wrong here—just know what you're getting yourself into. And with the Web, of course, anyone can become a prolific self-publisher
overnight. If the idea of "articles" is a bit daunting for you,
start off with a weblog and just start collecting your thoughts in writing
as they come to you. When you write particularly eloquent responses via
e-mail, edit them and put them in your weblog. Once you're ready for full-fledged
articles, there are also electronic equivalents of all the periodicals
mentioned above for print media. When you've got a nice little collection
of your works together, it takes next to nothing to create your own web
page. And if you're an expert on one of the available topics and feel
up to producing at least one or two weekly articles, you might consider
being an About.com
guide! The other major outlet for your work is public speaking. Now I know speaking
in public can be pretty intimidating. In fact, "The Book of Lists"
reported it as most people's number one fear (death came in at number
two!). Again, though, if you keep in mind that you're not necessarily
trying to make a career as a public speaker, but as a consultant, you
can set more reasonable expectations and goals for yourself, and hopefully
it won't be so intimidating. The first thing to do is to get comfortable speaking in front of a group
and develop your presentations. To help you do that, there's nothing better
than Toastmasters
International. They'll help you overcome whatever nervousness you
may have about public speaking. You'll also get a chance to develop your
material in a small, safe environment. You'll receive constructive feedback
to help you improve the material. And, of course, it's another networking
opportunity. Plus, they're a captive audience! Once you've got some speeches and presentations ready, there are ample
speaking opportunities available (again, if you're not concerned about
getting paid). Be sure to have a brief summary of your speaking topics
ready to send out before you start calling around. Start with your local
Rotary, Kiwanis, Lions Club, Optimist Club, etc. Most meet weekly, so
they're always looking for speakers. Also look for industry or topical
special interest groups in your area. Once you start looking, you'll be
amazed how many are out there. Again, be sure your presentations are primarily
educational, not a sales pitch, and pretty soon you'll be getting referrals. Perhaps most importantly, be sure to develop both your written and verbal
communication skills. No matter what level they're at now, they can be
better. Remember that these skills are as critical to your success as
a consultant as your core subject matter knowledge is. They saying says
that practice makes perfect, but the truth is that practicing the correct
thing correctly makes perfect. So be prolific, but also be proficient. One other very important thing to do is to develop the "30 second
elevator pitch" in both written and verbal form and memorize it almost
verbatim. When people ask what you do for a living, saying "I'm a
consultant" is about the lamest response you can give (see the jokes
in part one). You need to be able to clearly and accurately describe what
you do to anyone, not just an educated consumer or peer. Figure out a
way to describe it in layman's terms that doesn't water it down so much
as to be meaningless. Your ability to do that effectively is going to
be key to getting the most out of the rest of the techniques.
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