| Developing a Reputation | |
| Part III: Be Ubiquitous | |
By Scott Allen |
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You can write a hundred articles, but if no one reads them, they're not
bringing you any business. You can tell your friends and family about
your business (and you should), but they're probably not going to be your
primary source of new customers. If you were buying a billboard, would
you just buy one or two on some back roads? Of course not! You'd put as
many as you could afford on every major highway and thoroughfare in town.
To develop your reputation, you want your name and face to keep popping
up everywhere. As we mentioned earlier, word of mouth is still both the most effective
and the most cost-effective form of marketing. With that in mind, the
case for networking is very simple mathematics—the more people who
know you and know about what you do, the larger your pool of potential
referrals. And if you hang around people who network vs. people who are
homebodies, the numbers grow geometrically, rather than linearly. Certainly start with the groups and communities you're already involved
in. It's certainly OK to make sure that people in your religious organization
or other interest groups know what you do for a living and that you're
seeking work. Don't compromise the purpose and integrity of these groups,
but absolutely find a graceful and appropriate way to do the same in all
the organizations in which you participate. You definitely want to find one or two groups to participate in whose
primary purpose is networking. Every city has several networking groups
that meet on a regular basis. Check your local paper and do a search on
the web for "business networking" and the name of your city.
Check with your Chamber of Commerce. If they don't have a networking activity
themselves, they'll certainly be able to point you to one. You'll also
want to check with some of the organizations listed at the right and see
if they have a local chapter in your area. There are also a few online sites devoted specifically to business networking.
Two of the most popular are Ryze
and Ecademy.
Ryze traditionally had a heavy Silicon Valley bent, and Ecademy a strong
international flavor, but both have become more egalitarian. Ryze is encouraging
the development of local get-together's and has them posted on their site.
There are many other niche networking sites out there. Surf around and
find some that are appropriate for your field. When you do sign up, take
the time to build a nice personal profile page. Your picture and a list
of your hobbies isn't going to cut it—at a minimum, use your 30-second
elevator speech we discussed earlier, but if they give you the opportunity
to build out something more robust, take advantage of it. Be sure it also
includes link to your web site, web logs, etc. I can't stress this enough. Building your own web site won't get you
any traffic. You need to be visible on the web at each and every opportunity.
Even if your business is primarily face-to-face, a recent study showed
that more than 1/3 of Americans get on the web daily, and more than 2/3
do on a regular basis at least once a month. No matter what your line
of work, you have a potential audience of interested people online. Participating in forums, newsgroups, and e-mail groups is a great start.
Find half a dozen of each to participate in, and make sure you post regularly—it
does you no good to be a lurker. You want to try to post on each of them
at least once or twice every couple of weeks, so keep it to a manageable
number so you can keep up the participation. Showing up intermittently
and then vanishing can actually hurt your reputation rather than help
it. One other very important thing is to be sure to include
a link to your web site or e-mail in all your messages. If at all possible,
try to figure out how to do it as a hyperlink when you're posting to web-based
forums. It may take some research, but it's critical if you want to make
those connections. Another opportunity is expert and guide sites. There are a ton of sites
out there where people exchange knowledge, both for free and for pay.
Find a couple of these that are appropriate for you and sign up. Just
as with the business networking sites, if you get a profile page, be sure
to build it out fully, or it's really not serving the purpose. Take advantage of hyperlinking and make it work for you. Be sure your
home page contains links to all the other places people can find you and
your work on the web. Put a hyperlink to your web site in all your messages
and profile pages. You'll get more direct referral traffic to your web
site, and you'll also improve your search engine rankings.
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